Yes. We provide comprehensive after-sales technical support including product selection guidance, installation troubleshooting, maintenance advice and spare parts supply. Our engineers and technical staff are available to assist you. For complex projects, we can arrange on-site technical support.
Yes. We provide detailed installation manuals, video guides and remote technical support for standard products. For large-scale projects, we can arrange experienced engineers to provide on-site installation supervision, commissioning and testing services.
Each order comes with a complete documentation package including commercial invoice, packing list, bill of lading, certificate of origin, quality inspection reports, test reports, certification documents and installation instructions. Additional documents can be provided based on your customs and project requirements.
We carry out strict quality checks at every stage: incoming raw material inspection (IQC), in-process quality control (IPQC), and final pre-shipment inspection (FQC). All goods are tested to meet standard requirements before delivery. We maintain a professional quality inspection laboratory and have achieved zero negative quality feedback from our customers.
Yes. We welcome and accommodate third-party inspections by organizations such as SGS, TUV, Intertek, Bureau Veritas, or your designated inspection agency. Inspections can be arranged before shipment at our factory.
